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Zerodha Active Customers and Complaints Detail

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The active clients of Zerodha are the number of clients traded in the last month of the last financial year or in the previous month of the current financial year. These are not the total customer associated with Zerodha, but are the active customers who have done trading with Zerodha.

There we also have the number of complaints received by the stock exchange for Zerodha. Again, this is not the total complaints in a year, it is just the last month or year-end snapshot. This will give you an idea of how a broker is fairly dealing with its clients. The higher number of complaints shows issues with the brokers and their services, which can be related to trade, trading tools, connectivity, or contract note.

Zerodha Active Clients

This report shows the number of active clients of Zerodha, total active clients on NSE, and the percentage of market share in terms of active clients. This report is not related to trading volume, it is just the number of active clients.

Year Zerodha Active Clients Total Active Clients(NSE) Client Share
FY 24-25 73,92,836 4,18,33,347 17.67%
FY 23-24 72,23,525 4,00,46,538 18.04%
FY 22-23 63,92,902 3,26,60,214 19.57%
FY 21-22 62,77,434 3,60,35,020 17.42%
FY 20-21 36,02,074 1,83,56,146 19.62%
FY 19-20 14,14,376 1,07,95,660 13.1%
FY 18-19 9,09,008 87,82,207 10.35%
FY 17-18 5,40,905 82,89,801 6.52%
FY 16-17 1,65,586 59,51,301 2.78%
FY 15-16 61,970 51,69,963 1.2%
FY 14-15 30,379 50,91,737 0.6%
FY 13-14 17,523 42,88,171 0.41%
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Zerodha Complaints

This report is showing the number of complaints for Zerodha and total active clients.

Year Zerodha Complaints Total Active Clients(NSE) Complaints as % of total active customers
FY 24-25 101 73,92,836 0%
FY 23-24 530 72,23,525 0.01%
FY 22-23 446 63,92,902 0.01%
FY 21-22 543 62,77,434 0.01%
FY 20-21 868 36,02,074 0.02%
FY 19-20 432 14,14,376 0.03%
FY 18-19 296 9,09,008 0.03%
FY 17-18 306 5,40,905 0.06%
FY 16-17 99 1,65,586 0.06%
FY 15-16 25 61,970 0.04%
FY 14-15 17 30,379 0.06%
FY 13-14 8 17,523 0.05%