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Upstox Active Customers and Complaints Detail

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The active clients of Upstox are the number of clients traded in the last month of the last financial year or in the previous month of the current financial year. These are not the total customer associated with Upstox, but are the active customers who have done trading with Upstox.

There we also have the number of complaints received by the stock exchange for Upstox. Again, this is not the total complaints in a year, it is just the last month or year-end snapshot. This will give you an idea of how a broker is fairly dealing with its clients. The higher number of complaints shows issues with the brokers and their services, which can be related to trade, trading tools, connectivity, or contract note.

Upstox Active Clients

This report shows the number of active clients of Upstox, total active clients on NSE, and the percentage of market share in terms of active clients. This report is not related to trading volume, it is just the number of active clients.

Year Upstox Active Clients Total Active Clients(NSE) Client Share
FY 24-25 25,91,361 4,29,05,008 6.04%
FY 23-24 24,01,555 3,82,07,088 6.29%
FY 22-23 28,80,604 3,26,60,214 8.82%
FY 21-22 52,15,523 3,60,35,020 14.47%
FY 20-21 21,41,095 1,83,56,146 11.66%
FY 19-20 6,19,305 1,07,95,660 5.74%
FY 18-19 99,546 87,82,207 1.13%
FY 17-18 43,889 82,89,801 0.53%
FY 16-17 17,229 59,51,301 0.29%
FY 15-16 10,622 51,69,963 0.21%
FY 14-15 7,372 50,91,737 0.14%
FY 13-14 4,631 42,88,171 0.11%
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Upstox Complaints

This report is showing the number of complaints for Upstox and total active clients.

Year Upstox Complaints Total Active Clients(NSE) Complaints as % of total active customers
FY 24-25 9 25,91,361 0%
FY 23-24 209 24,01,555 0.01%
FY 22-23 402 28,80,604 0.01%
FY 21-22 502 52,15,523 0.01%
FY 20-21 862 21,41,095 0.04%
FY 19-20 164 6,19,305 0.03%
FY 18-19 67 99,546 0.07%
FY 17-18 35 43,889 0.08%
FY 16-17 21 17,229 0.12%
FY 15-16 10 10,622 0.09%
FY 14-15 4 7,372 0.05%
FY 13-14 1 4,631 0.02%