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When you open a Upstox Demat account, you need to give your Adhaar and Pan details. Once you enter the details Upstox will automatically fetch the same from the KRA system and auto-fill your other details.
KRA means KYC Registration Agency. This agency is registered with SEBI and maintains KYC(Know Your Customer) records of the investors.
For more details please visit : Upstox KRA